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Privacy Policy

1. Introduction

BPM S&C (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Visit our website

  • Contact us via email or contact forms

  • Engage our services

  • Communicate with us regarding projects or consultancy

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following data:

A. Identity & Contact Data

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

B. Technical Data

  • IP address

  • Browser type and version

  • Device type

  • Website usage data

C. Project & Service Data

  • Event details

  • Technical requirements

  • Site information

  • Drawings or documentation shared for project execution

3. How We Collect Data

We collect data through:

  • Website contact forms

  • Direct email communication

  • Phone calls

  • Project contracts

  • Networking or professional referrals

We do not purchase data from third parties.

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries

  • Provide lighting, rigging, and technical services

  • Prepare quotations and contracts

  • Manage projects

  • Issue invoices

  • Improve website functionality

  • Comply with legal obligations

We only use your data where we have a lawful basis to do so, including:

  • Contract performance

  • Legitimate business interest

  • Legal compliance

  • Consent (where applicable)

5. Data Storage & Security

We store data securely using:

  • Password-protected devices

  • Encrypted cloud storage (where applicable)

  • Professional email systems

We take reasonable technical and organisational measures to protect your data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil contractual obligations

  • Meet legal requirements (e.g., accounting records retained for 6 years under UK law)

  • Resolve disputes

When no longer required, data will be securely deleted.

7. Sharing Your Data

We do not sell or trade your personal data.

We may share data with:

  • Accountants (for financial compliance)

  • Legal advisors

  • Trusted subcontractors (only where necessary for project delivery)

All third parties are required to handle data securely and lawfully.

8. Cookies

Our website may use cookies to:

  • Improve performance

  • Analyse visitor behaviour

  • Enhance user experience

You can manage cookie preferences through your browser settings.

(If you use Wix, ensure the cookie banner is enabled.)

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where legally permissible)

  • Object to processing

  • Request restriction of processing

  • Request data portability

To exercise your rights, contact us at:

📧 help@bpmsc.com

10. Complaints

If you are not satisfied with how we handle your data, you may contact:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised effective date.

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